Question 1

What is the minimum order quantity?

Accepted Answer

Minimum order quantities vary by product, typically starting as low as 10-50 units for most items. Check individual product pages for specific MOQs. We offer flexible minimums to help businesses of all sizes get started with custom branding.

Question 2

How long does production take?

Accepted Answer

Standard production time is 2-3 weeks after artwork approval. Rush orders may be available for an additional fee. We'll provide a specific timeline when you request your quote based on current production capacity.

Question 3

What file formats do you accept for logos?

Accepted Answer

We accept vector files (AI, EPS, PDF) for best results. High-resolution PNG or JPG files (300 DPI minimum) can also work. Our design team can help convert your artwork if needed at no extra charge.

Question 4

Do you offer free mockups?

Accepted Answer

Yes! We provide free digital mockups so you can see exactly how your logo will look on the product before placing an order. Request a mockup through our website and receive it within 24-48 hours.

Question 5

What printing methods do you use?

Accepted Answer

We use various methods depending on the product: screen printing, digital printing, laser engraving, embroidery, and more. We'll recommend the best method for your design and product to ensure the highest quality results.

Question 6

Can I order samples before placing a bulk order?

Accepted Answer

Yes, we offer sample orders so you can evaluate product quality before committing to a larger order. Sample pricing may vary from bulk pricing. Contact us to arrange a sample order.

Question 7

Do you offer volume discounts?

Accepted Answer

Absolutely! We offer tiered pricing with significant discounts at higher quantities. The more you order, the more you save. Check each product page for detailed bulk pricing tiers.

Question 8

Where do you ship?

Accepted Answer

We ship throughout the United States. International shipping may be available for larger orders. Shipping costs and times vary based on order size and destination. We'll provide a shipping quote with your order estimate.

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